Privacy Policy
Privacy Policy
Effective Date: September 20, 2026
At Wenzhou Ace Machinery Co., Ltd. (“ACE Distillery Supply”, “we”, “our”, or “us”),
we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website,
contact us, request a quotation, or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
SECTION 1 – INFORMATION WE COLLECT
When you visit our website, request information, submit an inquiry, or purchase products from us,
we may collect certain personal information, including:
Information You Provide:
- Full name
- Company name
- Email address
- Phone number
- Shipping and billing address
- Business information
- Product requirements and project details
- Information submitted through contact forms, quotation requests, or emails
Automatically Collected Information:
When you browse our website, we may automatically collect technical information, including:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited on our website
- Time spent on our website
- Referral source
This information helps us improve website performance, user experience, and security.
SECTION 2 – HOW WE USE YOUR INFORMATION
We may use your information for the following purposes:
- Responding to product inquiries and quotation requests
- Providing technical information about our distillery equipment
- Processing orders and arranging shipments
- Providing customer service and after-sales support
- Communicating regarding products, updates, and services
- Improving our website, products, and services
- Preventing fraud and maintaining website security
- Complying with applicable legal requirements
We do not sell, rent, or trade your personal information to third parties.
SECTION 3 – CONSENT
How do we obtain your consent?
When you provide personal information to:
- Submit an inquiry
- Request a quotation
- Place an order
- Arrange delivery
- Contact our support team
you consent to our collecting and using your information for that specific purpose.
If we request your information for marketing purposes, we will ask for your explicit consent where required by applicable laws.
How can you withdraw your consent?
You may withdraw your consent to receive marketing communications or request deletion of your personal information at any time by contacting us:
Email: info@ace-chn.com
Mailing Address:
Wenzhou Ace Machinery Co., Ltd.
No.545, Jinhai 3rd Avenue,
Wenzhou Economic-Technological Development Zone,
Wenzhou, Zhejiang, China
SECTION 4 – INFORMATION SHARING AND DISCLOSURE
We may share your information only when necessary to provide our services, including:
- Shipping companies and logistics providers
- Payment processors
- Website hosting providers
- Website analytics providers
- Technical service providers
We may also disclose information if required by law, court order, government authority,
or to protect our legal rights.
SECTION 5 – WEBSITE PLATFORM AND DATA STORAGE
Our website uses third-party technologies and hosting services to operate our online platform.
Your information may be stored through secure databases and servers protected by industry-standard security measures.
We take reasonable steps to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
SECTION 6 – PAYMENT INFORMATION
If you make payments through our website, payment transactions may be processed by third-party payment providers.
We do not directly store your complete credit card information.
Payment providers use security standards including:
- PCI-DSS compliance
- Encryption technology
- Secure payment processing systems
SECTION 7 – THIRD-PARTY SERVICES
We may use third-party service providers to help us operate our website and provide services, including:
- Website hosting services
- Payment providers
- Shipping companies
- Analytics services
- Marketing tools
These providers may collect and process information according to their own privacy policies.
When you leave our website and visit an external website, this Privacy Policy no longer applies.
SECTION 8 – GOOGLE ANALYTICS AND WEBSITE TRACKING
We may use Google Analytics and similar technologies to understand:
- Website traffic
- Visitor behavior
- Popular pages
- Website performance
These services may collect anonymous information through cookies and similar technologies.
SECTION 9 – COOKIES
Our website uses cookies to improve your browsing experience.
Cookies may be used for:
- Website functionality
- Remembering user preferences
- Security purposes
- Analytics and performance measurement
You may disable cookies through your browser settings. However, some website functions may not work properly.
SECTION 10 – DATA SECURITY
We implement reasonable technical and organizational measures to protect your personal information.
These measures include:
- Secure website connections (SSL encryption)
- Restricted access to personal information
- Secure data storage practices
- Regular security reviews
Although we take reasonable precautions, no internet transmission or electronic storage method is completely secure.
SECTION 11 – INTERNATIONAL DATA TRANSFER
Because we operate internationally, your information may be processed or stored in countries outside your country of residence.
By submitting your information, you acknowledge that your information may be transferred internationally
for business operations, order processing, and customer support.
SECTION 12 – AGE OF CONSENT
Our website and services are intended for business customers and individuals who are legally able to enter into agreements.
By using this website, you confirm that you are:
- At least the legal age of majority in your country or region; or
- Authorized to provide information on behalf of a company or organization.
SECTION 13 – YOUR PRIVACY RIGHTS
Depending on your location, you may have rights regarding your personal information, including:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Withdraw marketing consent
To exercise these rights, please contact us.
SECTION 14 – CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in business practices,
legal requirements, or technology improvements.
The updated version will be posted on this page with the revised effective date.
QUESTIONS AND CONTACT INFORMATION
If you have questions, requests, or concerns regarding this Privacy Policy, please contact our Privacy Compliance Officer:
Wenzhou Ace Machinery Co., Ltd.
Email: info@ace-chn.com
Address:
No.545, Jinhai 3rd Avenue,
Wenzhou Economic-Technological Development Zone,
Wenzhou, Zhejiang, China
ACE Distillery Supply
Professional Distillery Equipment Manufacturer
© 2026 Wenzhou Ace Machinery Co., Ltd.
